Repairing the software or fresh install can help in many situations, when all of the above has failed. Advanced users on Windows: you can rebuild product database as described here, see if it helps to resolve the issue.ĩ. Look at the last line of the backup log in the Log Viewer, see if it contains any helpful information about what part of the backup process fails and why.Ĩ.
Check Windows event log for issues with environment, that could be causing the issue, as per ħ. If the new backup task hangs at "Calculating time remaining." too, run "Repair" installation as described in this article, reboot and retry the backupĦ. If it resolves the issue, delete the old backup task. If VSS Doctor did not find any problem with VSS, create a new backup task with the same settings and run it. If VSS errors point to a particular software, for example, Microsoft SQL Server, and you do not need this software on your computer, uninstall it, reboot the computer and reattempt the backup.ĥ. Acronis True Image requires VSS part of Windows operating system to work correctly, especially when creating system backups.Īdvanced Windows users can look into the logs at C:\ProgramData\Acronis\VssRequestorLogs to find more details about where exactly the failure occurs in the VSS subsystem. Switching the snapshot setting from "VSS" to "Acronis Snapshot" is not applicable.
If Acronis VSS Doctor detected a problem with VSS, but automatic fix was not available and you could not apply a manual fix, then act depending on what was selected as backup source:Ī) For disk/partition backups of non-system drives, and file/folder backups: disable VSS usage under Backup Options: Advanced -> Performance -> Snapshot for backup select Acronis Snapshot, as shown on the picture below:ī) For Entire PC backups and backups of system drives: it is necessary to fix detected VSS issues. If the tool has not detected any problems, or all found issues have been fixed but the issue reproduces again, skip to the next stepĤ. Some issues with VSS can be fixed by the tool automatically, some require a manual fix. Run the free Acronis VSS Doctor tool to diagnose and fix possible issues with VSS part of Windows operating system.
Update Acronis True Image to the latest build: see this article for instructions.ģ.
Perform the following steps and retry the backup after each step:ġ. Follow the steps below to resolve the issue. The issue has various causes, the most frequent being Microsoft VSS-related problems. Issue can reproduce with any backup source and destination.
Update Acronis True Image to the latest build: see this article for instructions. Sure, it’s not free, but you’ll never hear me complain about problems with my computer.Backup task hangs at "Calculating time remaining." Perform the following steps and retry the backup after each step: 1.
While you can always reset Windows 10 for free, any installed app are removed during that process. Never worry about lost data or a system crash again. You can save your images or files locally on your computer, thumb drive or other external media, or even the cloud. Unlike Windows Restore, this is a true restore removing everything and bringing you back days or weeks, depending on your settings. Our favorite Acronis True Image function is creating and using a system image, enabling personalized computer restoration at any time.Īnother great feature that we don’t use, but would work for most people, is the program's ability to monitor and take restorable snapshots. We have been registered users of Acronis for over at least ten years. Acronis True Image is a local or cloud backup that saves your entire system, single files and can bring you back in time.